Worthington Christian Schools (WCS)
Better Business Bureau (BBB)
Case #70044334This web page is being provided for others who have had similar experiences with the Better Business Bureau (BBB).
Thanks to the Internet, it is becoming a widely known fact that the Better Business Bureau (BBB) is simply a private organization that is in business to profit from funding they receive from their local business members and has very little, if any, concern for or affect on business ethics and integrity.
This web page documents the complaint filed with the BBB against Worthington Christian Schools (WCS) and Grace Brethren Church (GBC) (i.e. Grace Polaris and Grace Powell).
As reported by the Columbus Dispatch newspaper and others, the WCS/GBC administrators and their SZD (now Ice Miller) attorney got caught while deliberately and willfully putting thousands of students at “big-time liable” “risk” (Jim Augspurger's own secretly-recorded words) with several repeat child molesters led into temptation to molest again, while conspiring to deceive and defraud we the parents about it for over 10 years.
The overwhelming and irrefutable evidence proves they are clearly guilty of a 10-year Conspiracy of Child Endangerment, Criminal Negligence, Deception, Fraud, and Cover-Ups committed against thousands of consumers and children involving millions of dollars.For the publicly available information with indisputable and overwhelming evidence about those crimes, refer to Worthington Christian Schools and Grace Brethren Church Crimes, Betrayals, and Dangerous Hypocrisy.
Click on the appropriate link below to go to that section of this web page:
Arguments:
BBB Complaint Filed Case #70044334 4/28/2008
Response #1 From WCS To BBB 5/16/2008
Response To #1 WCS Response To BBB 5/27/2008
Response #2 From WCS To BBB 6/12/2008
Response To #2 WCS Response To BBB 6/17/2008
All Communications:
BBB Complaint Filed Complaint #6369225 4/28/2008
Complaint Received By BBB Case #70044334 4/28/2008
Response From BBB Dispute Resolution Consultant 5/1/2008
Reply To BBB Dispute Resolution Consultant 5/2/2008
Response From BBB Dispute Resolution Consultant 5/6/2008
Response From BBB Vice President of Operations 5/7/2008
Reply To BBB Vice President of Operations 5/7/2008
Response From BBB With WCS Response 5/21/2008
Response #1 From WCS To BBB 5/21/2008
Response To #1 WCS Response To BBB 5/27/2008
Confirm BBB Received Response Of 5/27/2008 6/3/2008
Response From BBB About Confirmation 6/3/2008
Appreciation for BBB Confirmation 6/3/2008
Information From BBB About Web Page Submitted Statement 6/3/2008
Response About Web Page Submitted Statement 6/3/2008
Web Page Mistake That Allowed Submitted Statement 6/3/2008
Polite Reminder For Dan Swetnam 6/10/2008
Response #2 From WCS To BBB 6/12/2008
Response To #2 WCS Response To BBB 6/17/2008
Mediation Question 6/25/2008
Mediation Question Response From BBB 6/25/2008
Mediation Participation Agreed To 6/25/2008
Mediation Participation Confirmation To BBB 6/27/2008
Mediation Participation Confirmation Question 7/11/2008
Mediation Participation Coordination 7/22/2008
Mediation Participation Declination 7/29/2008
Mediation Participation Declination Acknowledation 7/30/2008
Second Opinion Request 8/4/2008
Second Opinion Responses 8/4-?/2008
Columbus Ohio BBB Response 8/5/2008
Reply To BBBs About Why Complaint Is Beyond BBB Scope 8/6/2008
Council Of BBB Advice Request 8/8/2008
Council Of BBB Advice Response 8/?/2008
BBB Complaint Filed
(4/28/2008, Complaint: 6369225)Better Business Bureau
Start With Trust
Complaint Form
Complaint Submitted
Your complaint has been submitted. Your complaint number is: 6369225.
The complaint has been transferred to the local BBB to be handled in their system. You may wish to copy or print this information for further reference. Press OK when ready.The complaint is being handled by the BBB listed below. Please contact them with any questions.
BBB of Central Ohio, Inc. (Columbus, OH)
1169 Dublin Road
Columbus , OH 43215
Phone: (614)486-6336
Fax: (614)486-6631
Email: info@columbus-ohbbb.org
Web: http://www.columbus-ohbbb.org
--------------------------------------------------------------------------------
Consumer Information
Title: Mr.
First Name: [REDACTED]
Middle Name: [REDACTED]
Last Name: [REDACTED]
Suffix:
Address: [REDACTED]
Address 2:
City: [REDACTED]
State: Ohio
Zip/Postal Code: [REDACTED]
Country: UNITED STATES
Daytime Phone: [REDACTED]
Evening Phone: [REDACTED]
Fax:
Email: [REDACTED]
Business Information
Name: Worthington Christian Schools
Address: 6670 Worthington-Galena Road
City: Worthington
State/County: OH
Zip/Postal Code: 43085
Problem
Please provide a BRIEF, FACTUAL DESCRIPTION of the problem you experienced. If you are notifying the BBB of an advertising claim that you believe is inaccurate or misleading, include the date and location of the advertisement.1. Primary Classification:
Product Issues2. Secondary Classification:
Selling Practices3. Problem:
Worthington Christian Schools (WCS) is an educational ministry of the Grace Brethren Church (GBC) of Columbus, Ohio. It costs about $60,000.00 for a student to attend WCS for 14 years from PK-12.Without ever warning the parents or students, the WCS/GBC administrators knowingly hired admitted and continued to employ accused child molesters as Teachers, Girl's Coaches, and Youth Directors. These administrators clearly understood that these child molesters would be tempted to molest again and that there was indeed a "risk" to literally thousands of WCS students over the years of being molested. WCS/GBC intentionally withheld this crucial information from the unsuspecting WCS parents and students for 10 years till the administrators were finally caught endangering the students and deceiving the parents during the "cover-up" that was discovered. Those child molesters would still be employed at WCS today if the Columbus Dispatch newspaper had not learned of the truth and reported the facts to the unsuspecting WCS parents and students. Refer to the Columbus Dispatch newspaper: Wednesday, October 17, 2007 and the WBNS-10TV story: Tuesday, October 23, 2007 for details.
To address these offences against the parents who paid WCS for a safe Christian education for their children, WCS parents expect WCS and GBC to immediately fire all those who were aware of the danger and deceit. This includes terminating the Assistant Superintendent Troy McIntosh who claims he was completely unaware of the danger and deceit, which is virtually impossible, who has also demonstrated gross incompetence by not investigating the rumors, and who has proven to be a highly ineffective leader by not being informed or aware of what the other WCS/GBC administrators and some teachers, staff, parents, and students in the school and church knew to be true.
Refer to the following Internet web page for details:
Complaint Background
Not all of these questions are required. Please provide as much information as you have.
1. Product/Service Purchased: Christian Education
2. Model Number: PK-12
3. Contract, Account, or Policy #: PK-12
4. Order #: PK-12
5. Purchase Date: 6/1/2007
6. Date Problem First Occurred: 6/1/2007
Dates you complained to the company/organization
7. First Date: 10/18/2007
8. Second Date: 10/26/2007
9. Third Date: 2/26/2008
10. Payment Made: Yes
11. Payment Method: Check
Name of Sales Person
12. Title: Mr.
13. First Name: Bill
14. Middle Name:
15. Last Name: Vorlicky
16. Suffix:
17. Purchase Price: $57,844.00
18. Disputed Amount: $57,844.00
Desired Outcome
Enter your DESIRED OUTCOME below. Please keep your description within the box provided, without scrolling. A summary of your complaint is preferred, as the BBB will contact you if they need additional details. Mandatory fields are followed by a RED "*".1. Desired Settlement:
Replacement
2. Desired Outcome:
WCS parents expect WCS/GBC to fire all those who were aware of the danger and deception. This includes firing Assistant Superintendent Troy McIntosh who claims he was unaware of the issues, which is virtually impossible, and who has demonstrated gross incompetence by not investigating rumors, and who has been a highly ineffective leader by not being informed or aware of what other WCS/GBC administrators and some teachers, staff, parents, and students knew to be true.
Complaint Received By BBB
(4/28/2008)Subject: Your complaint has been received
Date: 4/28/2008 4:00:56 P.M. Eastern Daylight Time
From: complaints@cbbb.bbb.org
To: [REDACTED]
Your complaint has been received and routed to the following BBB:BBB of Central Ohio, Inc. (Columbus, OH)
1169 Dublin Road
Columbus, OH 43215
Phone: (614)486-6336
Fax: (614)486-6631
Email: info@columbus-ohbbb.org
Web: www.columbus-ohbbb.org
Please contact the BBB directly if you have questions about your complaint.
Response From BBB Dispute Resolution Consultant
(5/1/2008)Subject: BBB Complaint Case#70044334(Ref#60-70019283-70044334-3-11100)
Date: 5/1/2008 5:30:36 P.M. Eastern Daylight Time
From: columbus.pc@bureaudata.com
To: [REDACTED]
Complaint ID#: 70044334
Business Name: Worthington Christian SchoolsThank you for contacting the BBB regarding your complaint.
The complaint was received by the BBB on May 1, 2008 and has been assigned case# 70044334 in our files. Please make a note of this number.
We regret to inform you that the BBB cannot process your complaint. The case has been reviewed and was found to contain issues that are out of the BBB's Purview and/or the case does not meet our BBB Complaint Acceptance Policy.BBBs accept all complaints that meet the following criteria:
- The complaint includes the complainant's name and postal address;
- The complaint includes the company's name and provides sufficient information to determine the company's location;
- The complaint seeks assistance from the BBB;
- The complaint is from a customer, or the customer's authorized representative, of the company complained about;
- The complaint relates to a marketplace issue;
- The complaint alleges a problem experienced with the services or products that the company provided or allegedly agreed to provide;
- The complaint is not in litigation and has not have been resolved by a a previous court action, arbitration, or settlement between the parties; and
- The complaint contains no abusive language.
The BBB does not handle complaints about the following:
- Employer/employee disputes.
- Complaints against government agencies unless the government operates a utility and the complaint involves administrative matters such as billing.
- Complaints against individuals who are not engaged in a business (e.g., a person who sells their personal car through a classified advertisement).
- Complaints alleging discrimination or violation of similar statutory/constitutional rights.
- Complaints alleging criminal violations by company employees except for complaints alleging theft by company employees while performing services.
- Complaints raising issues concerning the competency of doctors, dentists, licensed therapists, veterinarians, and lawyers. We would handle billing disputes that do not involve underlying competency issues.
- Complaints that challenge the validity of local, state or federal law. For example, we would not accept a complaint against a cable company seeking a change in rates set by law. We would accept a complaint against a cable company alleging that its charges were inaccurately computed in accordance with applicable rates.
- Complaints that are solely based on the consumer's dissatisfaction with a company's prices.
For further information and assistance, you may wish to contact FirstLink. FirstLink provides referrals to community resources available to Central Ohio residents through private for-profit groups, government agencies, and non-profit organizations. FirstLink takes calls 24 Hours a day at 614-221-2255.
Thank-you for contacting the BBB.
Sincerely,
J. Patrick Cassidy
Dispute Resolution Consultant
BBB Complaint Department
pcassidy@columbus-ohbbb.org
Reply To BBB Dispute Resolution Consultant
(5/2/2008)Subject: Re: BBB Complaint Case#70044334(Ref#60-70019283-70044334-3-11100)
Date: 5/2/2008 11:57:56 A.M. Eastern Daylight Time
From: [REDACTED]
To: pcassidy@columbus-ohbbb.org, columbus.pc@bureaudata.com
J. Patrick Cassidy:In regard to the email below (ABOVE), I would like to know what the specific reason is that the BBB is not able to assist in this matter. This matter is in regard to a Private School that deceives paying consumers and uses tactics to defraud those consumers. To acquire assistance from the BBB, is it simply that I must state that I expect a refund and not that I expect those involved to be fired? I can do that if necessary.
You may call me if you like at: [REDACTED]
Thank you,
[REDACTED]
Response From BBB Dispute Resolution Consultant
(5/6/2008)Subject: RE: BBB Complaint Case#70044334(Ref#60-70019283-70044334-3-11100)
Date: 5/6/2008 2:37:01 P.M. Eastern Daylight Time
From: pcassidy@columbus-ohbbb.org
To: [REDACTED]
Better Business Bureau serving Central Ohio
1169 Dublin Rd.
Columbus, OH 43215
Tel: (614) 486-6336 / (800) 759-2400 Fax: (614) 486-6631May 6, 2008
[REDACTED]
[REDACTED]
[REDACTED]RE: Case # 70044334: Worthington Christian Schools
It was a pleasure speaking to you earlier on the phone and I apologize for the delay in replying to your email sent last Friday, May 2, 2008. As we discussed earlier the above referenced complaint case is currently being reviewed by BBB management. Your BBB will notify you once the review process is complete (within three days of this letter). We appreciate your patience and understanding as we determine how best to proceed with the handling of your complaint case.
Please see below the password protected link that will allow you to access the details regarding your complaint case. Our ONLINE COMPLAINT SYSTEM is the fastest and easiest way to view the progress of your complaint and to provide updates. The URL website address link below is embedded with your password and case number. Type it into your web browser or click on it to go directly to your complaint details online:
http://centralohio.bbb.org/complaint/view/70044334/c/t6t9pu
Thank you for contacting your BBB and for using our alternative dispute resolution services. We rely on the information provided by consumers to help us promote trust in the marketplace and the highest standards of business ethics. Please let us know if we can be of any further assistance.
Best regards,
Pat
J. Patrick Cassidy | Dispute Resolution Consultant
Tel: 614-486-6531 ext 125
Fax: 614-486-6631
Email: pcassidy@columbus-ohbbb.org
www.bbb.org | Start With Trust
Central Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio 43215
Response From BBB Vice President of Operations
(5/7/2008)Subject: BBB Complaint Case#70044334(Ref#60-19001292-70044334-16-3004)
Date: 5/7/2008 6:35:18 A.M. Eastern Daylight Time
From: columbus.xx@bureaudata.com
To: [REDACTED]
In follow-up to BBB's previous correspondence with you, this case was further reviewed by management and we have decided to re-open the complaint.The nature of your complaint and the resolution sought still may be beyond the scope of traditional BBB dispute resolution services concerning the sale of products and services in the marketplace.
It isn't clear if you are a direct customer disputing the terms of your contract with this private school. Or if you are alleging criminal violations of individuals other than theft by company employees while performing services.
And the resolution you request is to have all those involved fired and replaced. This is not within the usual range of options to settle a marketplace complaint, such as a refund, or a change in a company's customer service, selling or advertising practices.
However, to extend every possible opportunity for resolution, BBB has returned the case to a pending status. And we will send a copy of your complaint to the school and offer the school an opportunity to review and respond to your complaint through BBB.
An exchange of further information through BBB's conciliation process may assist you and the school in resolving your complaint. BBB conciliation services are provided at no cost to you or to the school.
If needed, BBB will also offer you and the school an opportunity to participate in a confidential face-to-face mediation conference at our BBB offices. If both you and the school agreed to mediate through BBB, a mediator would guide you and the school through an exchange of information and a negotiation process that may help you better understand the issues involved and resolve the complaint. This advanced dispute resolution service would be available for an administrative fee to you and the school of $100 each.
BBB Dispute Resolution Consultant Patrick Cassidy and/or BBB Coordinator of Mediation and Arbitration Richard Appleton will follow-up further with you within approximately 14 business days. Meanwhile you may also continue to review the status of your complaint online through the link Mr. Cassidy emailed to you earlier today.
Please note that anytime BBB is trying to help resolve a complaint, it generally is not included in BBB report on the business while it is in a pending status. Upon re-closure of your complaint in our files, BBB will determine at that time if the matter can be made a report of the report on Worthington Christian Schools.
Kristi R. Ferguson
Vice President of Operations
BBB serving Central Ohio
xxerguson@columbus-ohbbb.org
Reply To BBB Vice President of Operations
(5/7/2008)Subject: Re: BBB Complaint Case#70044334(Ref#60-19001292-70044334-16-3004)
Date: 5/7/2008 10:41:59 A.M. Eastern Daylight Time
From: [REDACTED]
To: columbus.xx@bureaudata.com
Kristi:Thank you for the information. Your assistance is highly appreciated.
Yes, we were direct customers of the school. Our son attended the school for 14 years for pre-kindergarten, kindergarten, and grades 1 through 12. He graduated last year in 2007. In October 2007, the Columbus Dispatch learned about and informed the parents that child molesters were teaching and coaching students for the previous 10 years at the school. Obviously, we would not have enrolled our son in the school if we had known the school was endangering the students and deceiving the parents about child molesting teachers and coaches. The students were in danger for 10 years (1998-2007) with the admitted child molester Dwayne Smith and for at least 6 years (2002-2007) with the accused (later convicted on January 24, 2008) child molester Jason Crary.
The school was also using "Deceptive Sales Practices". Evidence of this includes statements such as the following that were made by the school about the admitted repeat child molester:
"His last background check, July 31, 2006 was spotless."
However, the school knew full well that the man admitted to repeatedly molesting a 13 year old girl and then later claimed that:
"She had been coming on to me for a while."WCS/GBC intentionally misrepresented the truth as they withheld crucial information from the parents. The the parents relied upon the claims made by WCS/GBC and WCS/GBC benefited monetarily from the parents due to those misleading claims.
The school is also guilty of "Child Endangerment". Evidence of this includes a recording, as reported by the Columbus Dispatch, made during a school administrator meeting where one of the administrators stated that:
"We understand that if something happens between Dwayne (the admitted child molester) and a student, we will be big-time liable," "That's a risk we take."The list below is of the WCS/GBC administrators who were fully aware of the danger to the students, temptations of the child molesters, deceit against the parents, and the cover-up:
- Previous WCS School Superintendent Taylor Smith (father of admitted child molester)
(Taylor Smith is now the ACSI Vice President of Executive Support)- GBC Outgoing Senior Pastor Jim Custer
- GBC Executive Pastor Jim Augspurger
- WCS School Superintendent Bill Williams
- WCS High School Principal Tom Anglea
- WCS Counseling/Bible/Psychology Teacher Buzz Inboden
It is important to note that the WCS Assistant Superintendent, Troy McIntosh, claims that he had no idea that child molesters were teaching and coaching students at WCS till the Fall of 2007 (Note: Fall 2007 began on Sunday, September 23). However, it is nearly impossible that he was unaware of this because of the following reasons:
- The other WCS administrators were aware of both child molesters.
- Some WCS teachers, staff, parents, and students were aware of at least the admitted child molester.
- WCS/GBC claimed that there were other teachers and/or staff monitoring the admitted child molester to prevent him from molesting another child.
- Some WCS parents and students have claimed that there was a "well known rumor" about the admitted child molester.
After the school was caught covering up the facts for 10 years, Troy McIntosh informed the Columbus Dispatch newspaper that WCS/GBC "don't apologize" for their decision (Columbus Dispatch: Wednesday, October 17, 2007). Nearly a week later, Troy McIntosh informed WBNS 10 TV that WCS/GBC "did not regret their decision" (WBNS-10TV: Tuesday, October 23, 2007).
If you like, the complaint can be modified to more accurately meet the requirements of the Better Business Bureau. For example, if it is not possible to request that those responsible be fired, the complaint can be modified to request a refund.
Thank you again for your time and efforts,
[REDACTED]
Response From BBB With WCS Response
(5/21/2008)Subject: BBB Complaint Case#70044334(Ref#60-19001292-70044334-24-3004)
Date: 5/21/2008 5:01:14 P.M. Eastern Daylight Time
From: columbus.xx@bureaudata.com
To: [REDACTED]
BBB has received a response from legal counsel representing Worthington Christian Schools regarding your complaint.Please review the response to your original complaint.
Advise BBB of your updated position concerning the matter by May 31, 2008.
The details of the complaint (including the business' response) are included with this communication and/or can be viewed online at the link provided by BBB.
We encourage you to use our ONLINE COMPLAINT system to view, respond to, or update this complaint.
The following URL (website address) will take you directly to this complaint.
(Text Available Upon Request)
You will be able review the company's complete and verbatim response and enter your own response directly on our website.
BBB also may have summarized the response, if it was provided in a scan / pdf format or in hardcopy that could not be copied and pasted as text.
If BBB summarized the response, it will state so, and indicate the complete and verbatim response may be viewed online or a hardcopy forwarded upon request.
Please be sure to indicate whether the response is satisfactory or not within ten (10) days. BBB will review any further information that you provide, along with the material already on file, and will make a determination at that time what the next step will be.
Thank you for your time and consideration in this matter.
Kristi R. Ferguson
Vice President of Operations
BBB serving Central Ohio
xxerguson@columbus-ohbbb.org
Response #1 From WCS To BBB
(5/16/2008)
Response from WCS to BBB is available HERE (May 16, 2008).
WCS Child Protection Plan of May 7, 2008 is available HERE.
Response To #1 WCS Response To BBB
(5/27/2008)
Response to WCS response of May 16, 2008 to BBB is available HERE.
Confirm BBB Received Response Of 5/27/2008
(6/3/2008)Subject: Re: BBB Complaint Case#70044334(Ref#60-19001292-70044334-24-3004)
Date: 6/3/2008 2:03:03 P.M. Eastern Daylight Time
From: [REDACTED]
To: columbus.xx@bureaudata.com
Hi BBB:I just wanted to confirm that you indeed received my response to the response from legal counsel representing Worthington Christian Schools in regard to Complaint Case#70044334(Ref#60-19001292-70044334-24-3004).
Thank you,
[REDACTED]
Response From BBB About Confirmation
(6/3/2008)Subject: [REDACTED] vs Worthington Christian Schools Case # 70044334
Date: 6/3/2008 2:33:42 P.M. Eastern Daylight Time
From: xxerguson@columbus-ohbbb.org
To: [REDACTED]
June 3, 2008[REDACTED]
[REDACTED]
[REDACTED]
RE: Case # 70044334: Worthington Christian SchoolsPlease use the ONLINE COMPLAINT SYSTEM to view the processing status and to verify what information has been logged from you, the school, and the BBB into your complaint case record.
The URL website address link below is embedded with your password and case number. Type it into your web browser or click on it to go directly to your complaint details online:
(link)
If after viewing your complaint online you find that information you submitted is not in the case record, please further explain.
Thank you.
Kristi R. Ferguson | Vice President of Operations
Tel: 614-486-6531 ext 127
Fax: 614-486-6631
Email: xxerguson@columbus-ohbbb.org
www.bbb.org | Start With Trust
Central Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio/ 43215
Appreciation for BBB Confirmation
(6/3/2008)Subject: Re: [REDACTED] vs Worthington Christian Schools Case # 70044334
Date: 6/3/2008 2:39:35 P.M. Eastern Daylight Time
From: [REDACTED]
To: xxerguson@columbus-ohbbb.org
Hi Kristi:I reviewed the web page previously as you informed me to.
I just wanted to be sure that I was doing everything properly.Thank you,
Tim
Information From BBB About Web Page Submitted Statement
(6/3/2008)Subject: web password change Ball vs Worthington Christian Schools Case # 70044334
Date: 6/3/2008 3:18:51 P.M. Eastern Daylight Time
From: xxerguson@columbus-ohbbb.org
To: [REDACTED]
June 3, 2008[REDACTED]
[REDACTED]
[REDACTED]RE: Web Password Changed for Complaint Case # 70044334: Worthington Christian Schools
In further checking your complaint case record this afternoon, it appears that additional information was submitted on June 2 as if from your perspective as the consumer, but may not have actually been submitted by you as it states:
“[REDACTED] does not speak for Worthington Christian parents nor do we desire his resolutions. The vast majority of us are satisfied with all services provided by WCS.”Therefore I’ve changed your online complaint view link to:
(link)
BBB provides this online complaint view link only to you and it is only accessible by you, as long as you do not share it with others.
BBB provides the school with a separate online complaint view link.
Sincerely,
Kristi R. Ferguson | Vice President of Operations
Tel: 614-486-6531 ext 127
Fax: 614-486-6631
Email: xxerguson@columbus-ohbbb.org
www.bbb.org | Start With TrustCentral Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio/ 43215
Response About Web Page Submitted Statement
(6/3/2008)Subject: Re: web password change Ball vs Worthington Christian Schools Case # 70044334
Date: 6/3/2008 4:47:46 P.M. Eastern Daylight Time
From: [REDACTED]
To: xxerguson@columbus-ohbbb.org
Kristi:Thank you for the information.
You are correct that I did not submit that statement on June 2.
I do not know how anyone accessed that web page to make an entry because I did not give that Internet address with password to anyone.
As you have probably already determined, there are people at WCS/GBC who are doing everything possible to prevent the truth from being known as they try to protect those who deceived and endangered the consumers for a decade and who still remain as a threat to unsuspecting consumers.I will be sure that the new Internet address/password is not available to anyone in any way and I will investigate how the person who did make that entry might have acquired that address.
Thank you once again for your time and efforts,
[REDACTED]
Web Page Mistake That Allowed Submitted Statement
(6/3/2008)Subject: Re: Case#70044334(Ref#60-70019283-70044334-3-11100)
Date: 6/3/2008 7:10:10 P.M. Eastern Daylight Time
From: [REDACTED]
To: Tyr241, pcassidy@columbus-ohbbb.org
CC: xxerguson@columbus-ohbbb.org
BBB:As indicated in the email message below, the BBB web site was infiltrated by an unknown person because I had accidentally included the link with password on an Internet web page that documents the progress of this case with the BBB. That web page permits the deceived WCS consumers to keep track of the progress with the BBB complaint against WCS.
I would also like to express my appreciation to those who brought this error on my part to my attention.
I will be sure to not accidentally include the new link and password in future updates to that Internet web page created for the consumers.
Thank you,
[REDACTED]In a message dated 6/3/2008 6:28:11 P.M. Eastern Daylight Time, Tyr241 writes:
Pat,[REDACTED] posted that someone had "infiltrated" the BBB website about his complaint. I know I had the link to his "complaint" listed on my website but I got that link from his own webpage. I am not sure if that is what he talking about but if it is now you will know how the link got out. Here is part of what I got from his own site:
From: pcassidy@columbus-ohbbb.orgAs you can see the link is right there where everyone can access it. I am now assuming that was supposed to be private and not shared with folks. I am sending a copy of this to [REDACTED] as well.
To: [REDACTED]Better Business Bureau serving Central Ohio
1169 Dublin Rd.
Columbus, OH 43215
Tel: (614) 486-6336 / (800) 759-2400 Fax: (614) 486-6631May 6, 2008
[REDACTED]
[REDACTED]
[REDACTED]RE: Case # 70044334: Worthington Christian Schools
It was a pleasure speaking to you earlier on the phone and I apologize for the delay in replying to your email sent last Friday, May 2, 2008. As we discussed earlier the above referenced complaint case is currently being reviewed by BBB management. Your BBB will notify you once the review process is complete (within three days of this letter). We appreciate your patience and understanding as we determine how best to proceed with the handling of your complaint case.
Please see below the password protected link that will allow you to access the details regarding your complaint case. Our ONLINE COMPLAINT SYSTEM is the fastest and easiest way to view the progress of your complaint and to provide updates. The URL website address link below is embedded with your password and case number. Type it into your web browser or click on it to go directly to your complaint details online:
http://centralohio.bbb.org/complaint/view/70044334/c/t6t9pu
Thank you for contacting your BBB and for using our alternative dispute resolution services. We rely on the information provided by consumers to help us promote trust in the marketplace and the highest standards of business ethics. Please let us know if we can be of any further assistance.
Best regards,
Pat
J. Patrick Cassidy | Dispute Resolution Consultant
Tel: 614-486-6531 ext 125
Fax: 614-486-6631
Email: pcassidy@columbus-ohbbb.org
www.bbb.org | Start With TrustCentral Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio 43215
Polite Reminder For Dan Swetnam
(6/10/2008)Subject: Polite Reminder
Date: 6/10/2008 12:56:26 P.M. Eastern Daylight Time
From: tim026300
To: dswetnam@szd.comDan:
This is a polite reminder that you have until the day after tomorrow, June 12, 2008, to respond to the BBB complaint against WCS. We look forward to your response and again ask that you please be specific on any errors you believe exist in the complaint or responses.
Regards,
[REDACTED]
Response #2 From WCS To BBB
(6/12/2008)
Response from WCS to BBB is available HERE (June 12, 2008).
Response To #2 WCS Response To BBB
(6/17/2008)
Response to WCS response of June 12, 2008 to BBB is available HERE.
Mediation Question
(6/25/2008)From: [REDACTED]
Sent: Wednesday, June 25, 2008 2:30 PM
To: kferguson@columbus-ohbbb.org
Subject: BBB CASE#: 70044334Hi Kristi:Am I supposed to fill out the form below as given on the web site?
Send Offer to Mediate to Consumer (06/23/2008)
Thank you,
[REDACTED]
Mediation Question Response From BBB
(6/25/2008)In a message dated 6/25/2008 4:57:10 P.M. Eastern Daylight Time
kferguson@columbus-ohbbb.org writes:
Tim, yes, if you are willing to participate in mediation for the referenced fee.
Please communicate further directly with our Mediation and Arbitration Coordinator Richard “Dick” Appleton regarding the details. I’ve copied him on this communication.Kristi R. Ferguson | Vice President of Operations
Tel: 614-486-6531 ext 127
Fax: 614-486-6631
Email: kferguson@columbus-ohbbb.org
www.bbb.org | Start With TrustCentral Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio/ 43215
Mediation Participation Agreed To
(6/25/2008)In a message dated 6/25/2008 5:34:07 P.M. Eastern Daylight Time, tim026300 writes:
Kristi and Dick:Yes, I am willing to participate in whatever mediation is available to hold the WCS/GBC administrators accountable for their offenses against me, my family, and WCS parents and students (i.e. the consumers). I agree to pay the $100.00 fee for this BBB service.
Thank you,
[REDACTED]
Mediation Participation Confirmation
(6/27/2008)In a message dated 6/27/2008 12:16:01 P.M. Eastern Daylight Time, tim026300 writes:
Kristi and Dick:In case it is required, attached is the Mediation Agreement form that I have included my name and date to.
Thank you both and the BBB,
[REDACTED]
Mediation Participation Confirmation Question
(7/11/2008)Subject: Re: Send Offer to Mediate to Consumer (06/23/2008)
Date: 7/11/2008 10:52:47 A.M. Eastern Daylight Time
From: tim026300
To: kferguson@columbus-ohbbb.org, rappleton@columbus-ohbbb.orgKristi and Dick:Has WCS agreed to the BBB mediation process yet that I have agreed to?
Thank you,
[REDACTED]
Mediation Participation Coorination
(7/22/2008)Subject: BBB CASE#: 70044334 Offer to Mediate to Consumer (06/23/2008)
Date: 7/22/2008 11:09:40 A.M. Eastern Daylight Time
From: tim026300
To: rappleton@columbus-ohbbb.org
Dick:It has now been one month since the Better Business Bureau (BBB) sent the offer to mediate with the consumer (which I agreed to pay for) in regard to Worthington Christian Schools (WCS) finally getting caught willfully endangering the WCS students and using "Deceptive Sales Practices" to deceive and defraud the consumers for over 8 years in regard to multiple child molesters who were employed as Teachers and Coaches as well as Youth Directors for elementary-age children.
I would like to know what the status is on this extremely important case to warn unsuspecting consumers about WCS and GBC (Grace Brethren Church) who also participated in the cover ups about these offenses against the consumers.
These offenses, committed by those who are still in control at WCS/GBC, have caused a great deal of harm to the upbringing, "Christian" education, psychological well-being, and reputation of those consumers. Therefore, unsuspecting consumers need to be informed about the danger, deception, and fraud that WCS/GBC got caught committing against the WCS consumers for many years to protect unsuspecting consumers from also being victimized by WCS/GBC.
Thank you for your time in this very important matter,
[REDACTED]
Mediation Participation Declination
(7/29/2008)Subject: BBB Case # 70044334: [REDACTED] vs Worthington Christian Schools
Date: 7/29/2008 2:55:56 P.M. Eastern Daylight Time
From: kferguson@columbus-ohbbb.org
To: [REDACTED], dswetnam@szd.comTim XXXXXX XXXX
XXXX XXXXXX XXXX
Powell, OH 43065-XXXX
Mr. Daniel R. Swetnam, Counsel for Worthington Christian Schools
Worthington Christian Schools
Schottenstein, Zox & Dunn Co., LPA 250 West Street, Suite 700
Columbus, OH 43215
RE: Case # 70044334: [REDACTED] vs Worthington Christian Schools
Dear [REDACTED] and Mr. Swetnam,
Though the nature of the complaint and the resolution sought appeared to be beyond the scope of traditional BBB dispute resolution services as referenced in previous correspondence, in an effort to extend every possible opportunity for resolution BBB offered our conciliation services. The parties reviewed past information and exchanged new information through BBB, but did not come to an agreement.
BBB extended an additional offer to the parties to further pursue a resolution through a confidential mediation hearing. Mr. Ball accepted, but the school respectfully declined.
As the nature of the complaint still appears to be beyond the scope of traditional BBB dispute resolution services concerning the sale of products and services in the marketplace, BBB cannot be of further assistance. We’ve closed our file concerning this matter accordingly.
Sincerely,
Kristi R. Ferguson | Vice President of Operations
Tel: 614-486-6531 ext 127
Fax: 614-486-6631
Email: kferguson@columbus-ohbbb.org
www.bbb.org | Start With TrustCentral Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio/ 43215
Mediation Participation Declination Acknowledation
(7/30/2008)Subject: Re: BBB Case # 70044334: [REDACTED] vs Worthington Christian Schools
Date: 7/30/2008 3:26:08 P.M. Eastern Daylight Time
From: [REDACTED]
To: kferguson@columbus-ohbbb.org, dswetnam@szd.com
CC: rappleton@columbus-ohbbb.org, pcassidy@columbus-ohbbb.org,
jriepenhoff@dispatch.com, jsmithrichards@dispatch.com, bmarrison@dispatch.comHi Kristi:Thank you for the information about Worthington Christian Schools (WCS) refusing to be accountable for their offenses against their customers (i.e. the WCS students and parents). I do appreciate the time and efforts from those of you employed at the Better Business Bureau (BBB).
I do not understand how requesting a refund from a school that profits from it's customers while willfully deceiving and defrauding those customers by using "Deceptive Sales Practices" is "beyond the scope of traditional BBB dispute resolution services".
However, I do understand that the BBB is powerless to do anything about the matter, but I do not believe it is beyond your scope as it applies to protecting and keeping consumers informed.
Since WCS does acknowledge that the students were put at "risk" with child molesters for at least 8 years while the school and church did indeed deceive the consumers about it, is the BBB now going to assign WCS an "Unsatisfactory" rating on the associated BBB web page?
Or, will the BBB now pressure WCS to become a paying BBB member so WCS can get (buy) a "Satisfactory" rating as I personally and many other consumers have observed the BBB do in other BBB cases? As we know, the BBB is simply a private organization that is in business to profit from funding they receive from their local business members.
I look forward to your response.
Sincerely,
[REDACTED]
Second Opinion Request
(8/4/2008)As all wise consumers do, a "second opinion" was obtained from other Better Business Bureaus (BBBs) to determine why the Columbus Ohio BBB complaint against WCS is:
"beyond the scope of traditional BBB dispute resolution services".The email message below was sent to each of the 116 known BBBs:
From: [REDACTED]
To: (BBB Email Address)
Sent: Monday, August 04, XXXX X:XX PM
Subject: Consumer Complaint
Dear Better Business Bureau:As you advise all consumers to do, I would like to get a second opinion about something. I was informed that a consumer complaint I have is beyond the scope of traditional BBB dispute resolution services.
A brief description of the facts in the consumer complaint follows:
Worthington Christian Schools (WCS) is an educational ministry of the Grace Brethren Church (GBC) of Columbus, Ohio. It costs consumers about $60,000.00 for a student to attend WCS for 14 years from PK-12.
Without ever warning the consumers (i.e. parents and students), the WCS/GBC administrators willfully hired admitted and continued to employ accused (now imprisoned) repeat child molesters as Teachers, Girl's Coaches, and Youth Directors. These administrators clearly understood that these repeat child molesters would be tempted to molest children again and that there was indeed a "risk" to literally thousands of WCS students over the years of being molested. WCS/GBC willfully and intentionally withheld this crucial information from the unsuspecting consumers while endangering, deceiving, and defrauding those consumers. After continuously betraying the consumers for over eight (8) years, the WCS/GBC administrators were finally "caught" during their "cover-up" that was keeping the consumers from learning about the dangers to their children with the repeat child molesters being protected at WCS.
These offenses against the consumers have harmed the WCS students' "Christian" upbringing, education, reputation, and psychological well-being.Those repeat child molesters would still be employed at WCS if the Columbus Dispatch newspaper had not learned of the truth and reported the facts to the unsuspecting consumers.
Refer to the Columbus Dispatch newspaper story of Wednesday, October 17, 2007 at the Internet address
http://www.dispatch.com/live/content/local_news/stories/2007/10/17/PRIVATE_new.ART_ART_10-17-07_A6_P685NHO.html?print=yes&sid=101
and the WBNS-10TV story of Tuesday, October 23, 2007 at the Internet address
http://www.wbns10tv.com/live/contentbe/EPIC_shim.php?story=sites/10tv/content/pool/200710/1404920232.html
Refer to the audio recording at the Internet address below in regard to the WCS/GBC "cover-up":
http://members.aol.com/tdbconsulting1/CoverUp.mp3WCS is guilty of willful Child Endangerment as WCS/GBC officials acknowledged between one another that there was indeed a "risk" to the students as Executive Pastor Jim Augspurger said on a recording (Columbus Dispatch of Wednesday, October 17, 2007):
"We understand that if something happens between Dwayne and a student, we will be big-time liable," "That's a risk we take."WCS is guilty of willful Fraud and using "Deceptive Sales Practices" by making claims such as:
"His last background check, July 31, 2006 was spotless"
while they knew the man was an admitted repeat child molester who blamed his victim. WCS/GBC intentionally misrepresented the truth as they withheld crucial information from the parents. The the parents relied upon the claims made by WCS/GBC and WCS/GBC benefited monetarily from the parents due to those fraudulent claims.WCS is guilty of working to Cover-Up these offenses against the consumers while protecting their repeat child molesters and themselves from being caught as indicated in the audio recording CoverUp.mp3.
WCS is guilty of willfully squandering money, intended for educating the students, for an investigation that was merely an attempt to avoid being held accountable after they got "caught" committing these offenses against and harms to the consumers.
WCS is guilty of willfully breaking and ignoring laws, rules, and regulations (e.g. Child Molesters not allowed within 1,000' of a school) while also ignoring rules of their current Child Protection Plan (CPP) which was adopted merely in an attempt to avoid being held accountable for their offenses against and harms to the consumers after they got "caught".
It is worthy to note that the hired admitted repeat child molester is the son of the then WCS Superintendent (now the Association of Christian Schools International (ACSI) Vice President of Executive Support).
Note too that both repeat child molesters and an imprisoned gunpoint rapist all graduated from WCS in three consecutive years of one another and all three sex offenders have been employees at WCS/GBC in close contact with children of all ages.
Also, the recent WCS Superintendent, who was a WCS teacher of the above sex offenders, claims to have only had an "inappropriate emotional attachment" with a student after several child molestation allegations were made against him.Those responsible for the offenses to and harms against the WCS consumers remain in control at WCS/GBC and thus remain as a serious threat to unsuspecting consumers.
To address these willful offenses against and harms to me and my family by WCS, I am requesting a refund.
QUESTIONS:
- Do you believe this matter is beyond the scope of traditional BBB dispute resolution services?
- If so, why?
Thank you for your time and efforts in this very serious matter,
[REDACTED]
Second Opinion Responses
(8/4-?/2008)Below are examples of the various "second opinion" responses from approximately 30 (so far) BBBs that responded of 116 contacted. Most responses were that of the first example:
Example 1:
Thank you for contacting us regarding your experience. This issue involves a company that is located outside our service area. It is BBB's standard procedure to forward correspondence to the BBB that serves the area where the company is located. You may wish to contact the Council of BBB about your concerns. Their office can be contacted via email at contact@council.bbb.org or via mail to The Council of Better Business Bureaus, 4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1838.Example 2:
This is absolutely beyond the BBB scope of dispute resolution services, due to the fact that this contains legal criminal actions, you would need to contact a legal agency for this complaint. Perhaps the Attorney General for your state or you may need a personal attorney.Example 3:
I do understand the concern you feel about having something such as you described in your email going on in your community. However, this is something for local law enforcement and children’s welfare to handle. The Better Business Bureau is not a legal agency and has no jurisdiction over any sort of legal matter. That is why your concerns are out of our scope. It isn’t that we are not concerned; it’s that we have no legal right to contact the school regarding the information, because we can’t make them stop or even admit to their guilt. That is for the courts to decide, not the BBB. I hope this has answered your questions.Example 4:
If you have been informed that this is beyond the scope of the traditional BBB dispute resolution services, that is correct. It’s quite simple why the BBB cannot handle a complaint of this magnitude. BBB complaint standards say:BBB generally does not handle complaints which are more effectively handled by other government or private agencies or the legal system, such as complaints involving employment practices, discrimination, or matters in litigation. Also, it does not handle complaints alleging criminal violations by company employees.The situation you describe (and I understand why you are distressed by it) hits all those things….something that alleges criminal activity by a company employee in nature (BBBs are not government agencies and therefore do not have the ability to enforce law against a company) and thus is more effectively handled by government agencies and/or the legal system (which it sounds like is happening to some extent, based on the information you provided.) And, it sounds like the matter is in litigation. If the courts have it, the BBB has no jurisdiction over it.Example 5:
Yes, I do believe that it is beyond our scope. Does your state not have laws that require offenders to not engage in this type of employment? If so, this is criminal. Call the police. Call the mayor. Call the Attorney General. Call the governor. You need someone with law enforcement capabilities. The BBB is not a government or enforcement agency. You need legal advise.Example 6:
As for the scope of BBB dispute resolution services, this is set on a national level by the Council of Better Business Bureaus (CBBB). Dave Johnson is the Director of Standard and Policy; he may be reached at the CBBB at 703-276-0100, djohnson@council.bbb.org and can either advise you or put you in touch with someone who can advise whether or not this situation falls within the BBB's purview.Example 7:
Can you please provide me you case number?Example 8:
We will process your request as soon as possible. Should we need to contact you, we will do so via email within 3 business days.Example 9:
It is our policy to process only those complaints that fall into the BBB's scope. Items such as landlord/tenant issues, criminal allegations, requests for punitive damages, employer/employee disputes, cases already involved in litigation, civil right violations, business to business collection issues, etc are not handled by the BBB.Example 10:
As a general rule, the BBB handles no cases which in any way concern legal matters. However, we would like to refer you to the BBB location serving the Columbus area, who may have further information for you, or a different set of criteria regarding which complaints to handle.Example 11:
We cannot provide you with our opinion regarding your situation and you may want to seek legal council. However, you can contact the Bureau of Private Postsecondary Education Council at 946-574-8500 or www.dca.ca.gov for further assistance. Thank you.
Columbus Ohio BBB Response
(8/5/2008)Subject: Case # 70044334: Worthington Christian Schools
Date: 8/5/2008 11:16:24 A.M. Eastern Daylight Time
From: kferguson@columbus-ohbbb.org
To: [REDACTED]August 5, 2008
Mr. [REDACTED]
[REDACTED]
[REDACTED]
RE: Case # 70044334: Worthington Christian Schools
Dear Mr. [REDACTED],
Reference is made to our BBB’s previous correspondence with you, and your recent emails to other BBBs. BBB standard procedure is to forward correspondence to the BBB that serves the area where the subject company is located.
If you wish to further pursue information and review regarding our BBB’s handling of your information and the issues you dispute with Worthington Christian School, you may contact the Council of BBBs by email at contact@council.bbb.org or write to The Council of Better Business Bureaus, 4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1838.
Sincerely,
Kristi R. Ferguson | Vice President of Operations
Tel: 614-486-6531 ext 127
Fax: 614-486-6631
Email: kferguson@columbus-ohbbb.org
www.bbb.org | Start With Trust
Central Ohio Better Business Bureau Serving 21 counties
1169 Dublin Rd.
Columbus, Ohio/ 43215
Reply To BBBs About Why Complaint Is Beyond BBB Scope
(8/6/2008)Subject: Re: Consumer Complaint
Date: 8/6/2008 XX:XX:XX P.M. Eastern Daylight Time
From: [REDACTED]
To: (BBB Email Address)
Dear Better Business Bureau:Thank you for your response in regard to the "second opinion" about the consumer complaint against Worthington Christian Schools (WCS) as being "beyond the scope of traditional BBB dispute resolution services".
I reviewed the BBB "Complaint Acceptance Guidelines" on the BBB web site. Those guidelines include the following:
"The complaint must involve a consumer-to-business or business-to-business transaction that relates to the advertisement or sale of a product or service."This complaint involves a 14 year long "consumer-to-business transaction" of about $60,000.00 that relates to the advertisement and sale of a service. That is, a safe and respectable education based on "Christian" values; that is: "safety, honesty, and integrity" versus "danger, deception, and hypocrisy".However, the BBB Guidelines also indicate that:
"Some types of complaints are more effectively handled by government agencies with specific expertise, or the legal system. Therefore, BBB generally does not handle complaints involving:"...
"matters which are or have previously been in litigation"Because this complaint has criminal elements to it (e.g. Child Endangerment, Deception, Fraud, Cover-Ups, etc.), it appears that the BBB suggests that this matter be taken to court in a lawsuit because it would be more effectively handled by a Judge and Jury. This could also be the most effective way to warn unsuspecting consumers, as well as prevent current easily-manipulated consumers again, from being endangered, deceived, and defrauded by this school that practices danger, deception, and hypocrisy which greatly harms the students' "Christian" upbringing, education, reputation and their psychological well-being for the rest of their lives.
As some have suggested, I will contact the Council of BBBs at contact@council.bbb.org and Dave Johnson, the Director of Standard and Policy, at djohnson@council.bbb.org to confirm that this is why the consumer complaint against WCS is "beyond the scope of traditional BBB dispute resolution services".
Thank you again for your time and efforts,
[REDACTED]
P.S. The Federal Trade Commission (FTC) and Attorney General (AG) of Ohio have already been notified about this matter.
Council Of BBB Advice Request
(8/8/2008)Subject: Consumer Complaint #70044334
Date: 8/8/2008 7:14:43 A.M. Eastern Daylight Time
From: GreenHigh1975
To: contact@council.bbb.org, djohnson@council.bbb.orgCouncil Of Better Business Bureaus:I have been informed that the consumer complaint that was filed against Worthington Christian Schools (WCS), case #70044334, was closed because it was: "beyond the scope of traditional BBB dispute resolution services".
I believe that the Close Code would be: "500-Beyond BBB Purview" and would be described as:
"Complaint about a criminal act other than theft by an employee while services were performed."This complaint involves a 14 year long "consumer-to-business transaction" of about $60,000.00 that relates to the "advertisement and sale of a service". That is, a safe and respectable education based on "Christian" values; that is: "safety, honesty, and integrity" versus "danger, deception, and hypocrisy".
A brief description of the facts in the consumer complaint follows:
Worthington Christian Schools (WCS) is an educational ministry of the Grace Brethren Church (GBC) of Columbus, Ohio. It costs consumers about $60,000.00 for a student to attend WCS for 14 years from PK-12.
Without ever warning the consumers (i.e. parents and students), the WCS/GBC administrators willfully hired admitted and continued to employ accused (now imprisoned) repeat child molesters as Teachers, Girl's Coaches, and Youth Directors. These administrators clearly understood that these repeat child molesters would be tempted to molest children again and that there was indeed a "risk" to literally thousands of WCS students over the years of being molested. WCS/GBC willfully and intentionally withheld this crucial information from the unsuspecting consumers while endangering, deceiving, and defrauding those consumers. After continuously betraying the consumers for over eight (8) years, the WCS/GBC administrators were finally "caught" during their "cover-up" that was keeping the consumers from learning about the dangers to their children with the repeat child molesters being protected at WCS.
These offenses against the consumers have harmed the WCS students' "Christian" upbringing, education, reputation, and psychological well-being.Those repeat child molesters would still be employed at WCS if the Columbus Dispatch newspaper had not learned of the truth and reported the facts to the unsuspecting consumers.
Refer to the Columbus Dispatch newspaper story of Wednesday, October 17, 2007 at the Internet address
http://www.dispatch.com/live/content/local_news/stories/2007/10/17/PRIVATE_new.ART_ART_10-17-07_A6_P685NHO.html?print=yes&sid=101
and the WBNS-10TV story of Tuesday, October 23, 2007 at the Internet address
http://www.wbns10tv.com/live/contentbe/EPIC_shim.php?story=sites/10tv/content/pool/200710/1404920232.html
Refer to the audio recording at the Internet address below in regard to the WCS/GBC "cover-up":
http://members.aol.com/tdbconsulting1/CoverUp.mp3WCS is guilty of willful Child Endangerment as WCS/GBC officials acknowledged between one another that there was indeed a "risk" to the students as Executive Pastor Jim Augspurger said on a recording (Columbus Dispatch of Wednesday, October 17, 2007):
"We understand that if something happens between Dwayne and a student, we will be big-time liable," "That's a risk we take."WCS is guilty of willful Fraud and using "Deceptive Sales Practices" by making claims such as:
"His last background check, July 31, 2006 was spotless"
while they knew the man was an admitted repeat child molester who blamed his victim. WCS/GBC intentionally misrepresented the truth as they withheld crucial information from the parents. The the parents relied upon the claims made by WCS/GBC and WCS/GBC benefited monetarily from the parents due to those fraudulent claims.WCS is guilty of working to Cover-Up these offenses against the consumers while protecting their repeat child molesters and themselves from being caught as indicated in the audio recording CoverUp.mp3.
WCS is guilty of willfully squandering money, intended for educating the students, for an investigation that was merely an attempt to avoid being held accountable after they got "caught" committing these offenses against and harms to the consumers.
WCS is guilty of willfully breaking and ignoring laws, rules, and regulations (e.g. Child Molesters not allowed within 1,000' of a school) while also ignoring rules of their current Child Protection Plan (CPP) which was adopted merely in an attempt to avoid being held accountable for their offenses against and harms to the consumers after they got "caught".
It is worthy to note that the hired admitted repeat child molester is the son of the then WCS Superintendent (now the Association of Christian Schools International (ACSI) Vice President of Executive Support).
Note too that both repeat child molesters and an imprisoned gunpoint rapist all graduated from WCS in three consecutive years of one another and all three sex offenders have been employees at WCS/GBC in close contact with children of all ages.
Also, the recent WCS Superintendent, who was a WCS teacher of the above sex offenders, claims to have only had an "inappropriate emotional attachment" with a student after several child molestation allegations were made against him.Those responsible for the offenses against and harms to the WCS consumers remain in control at WCS/GBC and thus remain as a serious threat to unsuspecting consumers as well as to the remaining careless and easily-manipulated consumers.
To address these willful offenses against and harms to me and my family by WCS, I am requesting a refund.
QUESTIONS:
- Is this matter indeed beyond the scope of traditional BBB dispute resolution services?
- Does the BBB recommend that this matter be addressed in a court of law? This may be most effective way to warn unsuspecting consumers, as well as to prevent the remaining careless and easily-manipulated consumers again, from being endangered, deceived, and defrauded by this school that practices and teaches by example danger, deception, and hypocrisy which greatly harms the students' "Christian" upbringing, education, reputation and their psychological well-being for the rest of their lives.
Thank you for your time and efforts in this very serious matter,
[REDACTED]
Council Of BBB Advice Response
(8/?/2008)